The reasons we continue to rely on Syrtech are numerous...

Everybody in the refrigeration industry naturally says that they will give you the best service and then falls short but over the years that I've worked with Syrtech they have consistently delivered on their promises and never failed to deliver the most appropriate solution for us, their customer, rather than what suits them.

We've had situations with past suppliers where refrigeration engineers condemning equipment rather than repairing it, but Syrtech's engineers always do their utmost and deliver the best solution for us. Our costs for capital equipment are way down since we've been using Syrtech, but when we do need to replace rather than repair we know it's definitely needed and we get a very competitive price.

Wherever we have a need up and down the country we get a great response, that doesn't always mean an engineer is dispatched as soon as there's a problem, they'll often talk through the issue on the 'phone with our site and solve the problem that way, saving us money by not having a call out charge but perhaps more importantly getting our equipment back up and running far quicker, thus avoiding very expensive and often detrimental down time of site equipment.

When an engineer is needed, the speed of their response, their ability to achieve a higher rate of fist time fixes and the reduction in replaced equipment can mean the difference between having to bear the cost of a lost freezer, the lost stock and the lost custom.

They are one of the few companies who consistently and accurately monitor the quality of the work completed on our behalf and use a relatively small but highly efficient and professional team who give us good feedback to help us manage our staffs day to day maintenance of equipment.

If asked if I would recommend Syrtech UK, it would be no surprise to hear a resounding yes.

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