"Syrtech's first time fix rate is second to none..."

As designer and manufacturers of commercial kitchens to the catering industry we rely on Syrtech to service the equipment we install for our clients. Syrtech's first time fix rate is second to none. With Syrtech we are experiencing first time fix rates in excess of 80% which is unheard of in our experience.

We have learnt that we can completely rely on Syrtech over the long run. If they say they are going to be there at a certain time, they are. Unlike other providers we have worked with in the past whose service levels have decayed over time, Syrtech's service gets better and better. We now introduce Syrtech to our clients early in our relationship with them as we believe the professionalism of Syrtech helps our clients choose to work with Inox Equip, especially with our more challenging refrigeration equipment issues.

I would thoroughly recommend Syrtech to any company looking for a first class technical support and service partner.

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